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//Manufacturing & Industry · 2026
Manufacturing & Industry · Case 2026

SQL Server LockBit + RAID-5 degraded at a manufacturer · DSET dual-channel recovery 96%

A manufacturer's SQL Server 2019 was encrypted by LockBit while at the same time the RAID-5 array had one failed disk (DEGRADED). If a second disk crashed, the data would be completely lost. By freezing the array, DSET restored 96% of the data with hybrid recovery (tape + log replay) and no ransom was paid.

Duration
5 days of recovery · 30 days of hardening
Scope
8 days of ERP data at risk · last clean backup 6 days earlier
Customer Satisfaction
★★★★★

01 The Challenge

In the morning there was no ERP, an SQL "unable to open .mdf" error. The .mdf + .ldf were encrypted with a .lockbit extension while at the same time the RAID controller dashboard showed 1 disk DEGRADED + rebuild not started. A typical waste of time, like an operator's change window. The last weekly backup was 6 days earlier, the tape off-site and clean. 8 days of ERP + accounting + sales data at risk.

02 DSET's Approach

01

T+0 · Freeze the array

The RAID array was frozen and disk replacement was NOT done. We did not additionally subject the encrypted data to rebuild stress.

02

T+8h · DSET on site

The DSET data recovery + incident response team on site. A tape backup with a clean version from 6 days earlier. Transaction logs from 6 days ago to today available for SQL log replay.

03

T+24h · Hybrid recovery

Three channels in parallel: (a) tape restore, (b) SQL log replay, (c) DSET LockBit decrypt attempt (an LFE recovery chance).

04

T+72h · ERP back

The ERP database running (8 hours of data lost, critical financial transactions re-entered manually). Production continuing.

05

T+5 days · Full restore

96% of data recovered. The KVKK 72-hour breach notification was filed (because of the encryption, personal data exfiltration could not be detected; as a precaution).

06

T+30 days · Hardening

Veeam Hardened Repository (immutable backup) + the 3-2-1 rule + EDR (Microsoft Defender for Endpoint P2) + SQL Server 2022 Always On Availability Group.

07

T+24 months · DR drill

DSET quarterly DR drill: in 8 drills the RTO was under 4 hours. Insurance in the "low risk" category, premium 20% discount.

03 Results in Numbers

96%
Data recovery
5 days
Restore time
0
Ransom payment
72%
Insurance reimbursement
<4 hours
RTO (DR drill)
4%
Customer loss

04 Customer Testimonial

"

If we had started the RAID rebuild we would have lost the data completely. DSET's decision to "freeze first" was worth its weight in gold. Hybrid recovery is a case every IT manager should learn.

IT Director
Manufacturing & Industry · Marmara
★★★★★

05 Key Takeaways

In a dual problem (ransomware + RAID degraded), a RAID rebuild is NEVER started; the array is frozen first
SQL transaction log replay is the gold method to catch up to the present from a 6-day backup
Veeam Hardened Repository + immutable backup prevent ransomware from deleting backups
A quarterly DR drill builds "muscle memory" and keeps the RTO under 4 hours during a real incident

06 Services Used in This Case

Cyber Security

Cognitive solutions.

Data Recovery

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Ransomware on 800 endpoints at an automotive supplier · full recovery in 9 days

View
Public Administration

Detection and cleanup of a 14-month APT intrusion at a metropolitan municipality

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A 9-day Red Team engagement at one of Turkey's top 5 banks

View
DSETDoğanay Siber Emniyet

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