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DSET AI
//Automotive Manufacturing · 2025
Automotive Manufacturing · Case 2025

Ransomware on 800 endpoints at an automotive supplier · full recovery in 9 days

An automotive supplier in the Marmara region was hit by a LockBit variant on a Friday evening. 800 endpoints + 12 PLCs were encrypted and the production line stopped for 9 days. DSET delivered a full recovery without paying ransom through an incident response + digital forensics + hardening process.

Duration
9 days
Scope
800 endpoints · 12 PLCs · 4 plants
Customer Satisfaction
★★★★★

01 The Challenge

At 22:14 on Friday, after a maintenance window, a LockBit 3.0 variant spread laterally across the network. By Monday morning 800 Windows endpoints · 12 Siemens PLCs · 3 file servers · 1 ERP DB had been encrypted. The ransom demanded was 1.8M USD. Automotive OEM customers warned "if you cannot supply, the contract is cancelled." A supply chain disruption translated to a loss of 12,000 € per minute.

02 DSET's Approach

01

T+0 · First response

The DSET incident response team made phone contact in 47 seconds · on site in 2 hours 11 minutes. To isolate lateral movement on the network, we took 3 important core switches offline.

02

T+8h · Forensic collection

We imaged the affected systems. The initial access vector was identified: an attacker who had entered 4 weeks earlier via brute force over the supplier VPN had remained dormant.

03

T+24h · Decryption analysis

Using the LockBit 3.0 builder leak, we tested whether the encryption keys could be regenerated. Key recovery was possible for some files.

04

T+72h · Backup forensics

The offline tape backups (the -1 of the 3-2-1 strategy) had not been destroyed by the attacker. A restore to the full backup from 14 days earlier began.

05

T+5 days · PLC firmware

The Siemens S7-1500 PLCs were cleaned at the firmware level. The production line control layer was rebuilt from scratch.

06

T+7 days · Reset

All Windows endpoints were reinstalled from the SCCM gold image. The AD environment was migrated to a clean environment.

07

T+9 days · Production

At 06:00 the production line ran at full capacity again. The customer paid no OEM contract penalty.

03 Results in Numbers

0.2%
Data Loss
0 USD
Ransom Payment
9 days
Production Downtime
1.8M USD
Savings
0 (18 months)
Reinfection
87% → 96%
ISO 62443 Compliance

04 Customer Testimonial

"

They were the only firm to answer the phone at 23:00 on a Friday night. A disaster that should have taken 9 days turned into a full recovery in 9 days. Because we did not pay ransom, we even gained prestige in the eyes of our customers.

CTO
Automotive Supplier · Marmara
★★★★★

05 Key Takeaways

Supplier VPNs are as critical as the main network · MFA + a jump host is mandatory
Offline tape backups save lives · the 3-2-1 strategy is not negotiable
When the PLC environment is not isolated from IT, the entire plant is at risk
A 47-second response time · directly affects the length of the attack

06 Services Used in This Case

KAOS Local Artificial Intelligence

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DSETDoğanay Siber Emniyet

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